View Full Version : Community supporter notification

07-11-2011, 10:29 AM
I recall that last year I sort of ell of the radar. the first hint I was due was my avatar vanishing.

Is there a timely notification for this, say two weeks before the event?

07-12-2011, 06:55 AM
The system has always sent me an e-mail at least a week or so before my time ran out. Odd that you didn't get one last year.

I. J. Thompson
11-13-2011, 12:31 PM
I'm interested in this question as well. I'm sure my time must be coming due, but I can't seem to find out when my year is up, nor where to update my CC info...

I. J. Thompson
01-28-2012, 05:16 PM
I need to necro this thread, because I'm getting scared that if my supporter account gets shut off, my RP forums will vanish. If this happens, many people will cry (and I will be one of them).

Will I be notified, and where can I change my CC info?

01-30-2012, 04:14 PM
I received my notification again this year, so I expect you should get yours as well.

01-31-2012, 12:26 PM
I got mine just fine as well.

02-01-2012, 08:05 AM
Funny thing was, even though I got mine, I don't remember paying it, but I know I did because I'm still a Community Supporter! Damn CRS!

02-01-2012, 10:47 AM
Ayup. I forget when mine comes up so the notification is very handy.

I. J. Thompson
02-01-2012, 10:11 PM
But where do we go to change our CC info? I can't find it for the life of me.

02-02-2012, 08:46 AM
But where do we go to change our CC info? I can't find it for the life of me.

Click on the Forum tab, then click on the Forum Actions drop down, select the General Settings option, click on the Paid Subscriptions link in the left navigation bar on the General Settings page and that will bring up the page where you can select the Community Supporter purchase entry.

There you should be able to modify your payment method.

I. J. Thompson
02-03-2012, 07:40 AM
Thanks for the info, Skunkape! Just in time, too - it expires on the 19th!

The option to pay by CC doesn't appear to be there anymore (perhaps because my current sub is still active), but there's a PayPal option, so I guess I'm cool either way. Thank again!

02-03-2012, 09:45 AM
You're welcome.

I. J. Thompson
02-15-2012, 07:44 PM
Subscription ends in four days, but no notification as of yet. I'd really prefer to pay by CC instead of PayPal, but the option does not appear. While I appreciate you guys' helpful advice, it would be good to see an Administrator weigh in on this!

02-16-2012, 10:10 AM
Have you tried PMing Farcaster?

I. J. Thompson
02-16-2012, 05:24 PM
I just decided to bite the bullet and pay early, thinking that it would restart my subscription today (and end on Feb 16 2013), instead of going 'til Feb 19, which is when my previous subscription actually runs out. But I'm happy to say that the site takes previous payments into account; so even though I paid a few days early, my subscription now ends on Feb 19, 2013. Awesome.

An email notification would have been great, though. :)

02-23-2012, 10:43 AM
Hopefully it didn't get routed to your spam folder.

Also, to all of you, on behalf of P&PG, Thanks for being Community Supporters.

I. J. Thompson
02-17-2015, 08:42 AM
Gotta necro this thread again, because my subscription ends in two days and Skunkape's method to re-subscribe described on page 1 doesn't work anymore.

I see there's a 'contribution actions' button on the top navigation bar now, but it seems like it's just for general donations, and won't necessarily keep your subscription alive (it doesn't even say how much a year's subscription will cost).

Can anybody help me out, here? I really don't want to lose my forums! :eek:

02-17-2015, 09:48 AM
Necro away! I have some money to contribute, but I'd like to gain a membership for my contribution. Don't quite see where that happens...

I. J. Thompson
02-20-2015, 12:50 PM
Well my forum is still there, but my avatar is now gone. Could've used a little help on this. :(

02-20-2015, 01:44 PM
I've created a post in the staff forums here and PMd the admins about a number of issues to make them aware of some of these types of things. So we're sorry for the delay in response and the inconvenience. I can't give any estimation of time for response or action on these, but just know that the admins will be aware directly of these issues - they're outside my powers but I have shared the questions, suggestions and concerns brought up over the past few weeks or so. Thanks for your patience!

In partial consolation for recent issues, here is a an assorted collection of RPG related resources:
[ Free Useful RPG Resources (http://www.penandpapergames.com/forums/showthread.php/30221-Free-Useful-RPG-Resources?p=195364#post195364) ]


I. J. Thompson
02-21-2015, 06:44 PM
Thank you, JP.

Matt James
02-22-2015, 02:31 PM
This is Farcaster's realm. I'll follow-up.

I. J. Thompson
02-28-2015, 08:03 PM
It now seems my inbox capacity is reduced. I'm spending time deleting hundreds of PMs so that I can PM my players, and so that they can PM me (because my inbox is maxed out). Would have loved to have just paid the $12 (or so?).

03-01-2015, 10:21 AM
I'm officially a supporter. I don't need compensation for my meager contribution - that would be akin to buying something, and then getting your money back with the purchase.

So thanks for the great site, admins! Keep up the good work.

03-09-2015, 07:11 PM
Like jpatterson said, it is out of my powers as well, but I have seen where the admins are discussing what to do about this. It seems that there is a greatly decreased activity in this aspect and they are looking at making some changes to how it is done and such. Of course, if there is something new to take the place, it will probably take some time to get it made and then up and running.

Matt James
03-14-2015, 11:42 AM
Farcaster has suspended the community supporter program for the time being. I'll see if we can't get him to put up a post.

05-22-2015, 11:44 PM
Farcaster has suspended the community supporter program for the time being. I'll see if we can't get him to put up a post. Damn man, I miss my custom avatar haha... and supporting the site of course! :biggrin:
But what happened to the chat room if I might ask I don't see anything on that either... It's not working for me, and it used to before... nothing has changed on my end...